Shipping policy
Payment methods
You can use the following payment methods with us:
- PayPal or PayPal Express
- Klarna Pay Now
- Klarna Pay Later
- Apple Pay
- Google Pay
- Debit and credit cards from Visa, Mastercard, American Express and UnionPay
- iDeal
- ShopPay
- Bancontact
- EPS
Shipping costs
You will receive an e-mail with your tracking information as soon as it is available. Please wait a few days for the tracking number to become active so that you can track your parcel accurately.
All international packages are subject to customs, duties and inspections. We are not responsible for duties, taxes, customs fees and any additional charges incurred during the shipping process.
Please note: If you refuse to accept the applicable fees and the package is deemed unclaimed, refused or otherwise rejected, Urban Native will not issue a refund or reship the order.
| DHL GoGreen | Price | Shipping Time |
| Germany Orders 59,00€ and up |
5,00€ Free |
2-4 business days |
| Austria, Belgium, Netherlands, Luxembourg Orders 100,00€ and up |
7,00€ Free |
3-5 business days |
| Rest of the EU | 10,00€ | 3-8 business days |
| Rest of the World | 15,00€ | 5-10 business days |
